UK Deed Poll Service
What our clients say about us
Many our
our clients come to
us because of a referral from the Law Society, Passport Office, DVLA, a
newspaper article or from a friend who has previously used our service. Many
of our clients, however, find us through a listing in a search engine and
have never heard of us before! If this is how you found us, we hope
you will take comfort from reading a selection of testimonials we have
received.

I would just
like to thank yourselves for the wonderful service I received when changing my child's
name. The service was quick and easy and the customer service from the staff was
fantastic.
Jennie, Brighouse. May 2008.
With
grateful thanks for a superb, hassle-free service.
Sharon, Ferryhill. April 2008.
Thank
you all very much indeed. It's just great to find that customer service does actually exist
these days.
Christine, Rotherham. April 2008.
Thank
you for your quick response to my deed poll application. Such a smooth transition means a lot. Thank
you so much to your team.
Becky, Oxted. April 2008.
Many
thanks for your prompt reply. It reminds me of the first time I used your service,
the quality of customer care and speed of service is again exceptional!
Mike, Hong Kong. March 2008.
Thank
you for your detailed advice, patience and utmost care with my enquiries. Your professional guidance enabled
me to identify a clear path to legalise my name change not just within, but also outside the UK. Your
commitment to servicing my enquiries demonstrated true worthiness, and through your dedication and effort,
UK Deed Poll Service deserves the global recognition it has achieved.
Anthony, Australia. March 2008.
Thanks
for your assistance today. I have found your service second to none, and I know of a few places that could learn a
lot from you regarding customer service. Thanks and regards.
Nigel, Brighton. March 2008.
I
would just like to say thank you for the great service you have given me, it
couldn't have been easier, so thank you again.
Peta, Victoria, Australia. March 2008.
I would just like to say thank you for the fantastic
service your team has provided for me. It has only taken one week to process my name change and I am now using my
new name and have all my legal copies and original deed poll back from you. I have had no trouble using them with
anyone. Great service.
Amy, Warrington. February 2008.
Last Wednesday
I phoned to enquire about changing our two youngest daughters names.
You said you would get an application pack out to us, which we received Thursday morning.
We sent it back that night. It was simple to follow very well explained and all questions answered before
we needed to ask. We received our deed polls on Saturday. It has changed our lives we have been out to celebrate twice.
We even had bucks fizz at toddler group this morning and the other parents cannot believe how quickly it has all been done.
This is thanks to all of you. We had been putting this off for 7 years because we thought it would be so complicated and
we have had lots of problems and upsets because of it. You are
fantastic!
Heather, Milton Keynes. February 2008.
Many thanks for preparing the Deed Poll for me. I was surprised at how quick and painless the process was! Also, very grateful for the useful list of people/organisations I should inform, and the draft letter.
Sandy, Middlesbrough. January 2008.
I'd just like to confirm
I received my Deed Poll yesterday and what I'd like to say first of all is thank you very of much for dealing with it as efficiently as you have done.
I am very impressed how quick it has taken from me sending the payment to
getting the Deed Poll.
Richard, Cardiff. January 2008.
I would like
to say a big thanks for your professional and friendly attitude which made
my applications so easy. I have just got back in contact with my
daughters after 20 years apart and it was their wish to change their names back to
their original surnames,
which has made me very happy. We will be sitting down for
Christmas dinner together and I will be presenting
them with their deed polls. Thanks
again for your assistance. You must get great job satisfaction knowing you
have the ability to bring people together. Merry Christmas and all the best
for the future to you and your team.
Mark, Winsford. December 2007.
Thank you so much for providing such a superb and very fast service
changing my son's name. You should have seen his face this morning when the
postman arrived with the document - it was a picture of happiness. We went
straight into his school to change his name there.
Barbara, Taunton. December 2007.
I am
writing to let you know that I have successfully changed everything over to
my new name and I would like to thank you for all your help.
Everything you claim to do on your website is 100% correct.
Terence, Tranmere. December 2007.
I
cannot believe the superb efficiency of your service. Thank you so
much. Oh that the rest of life could be so!
Jane, Northampton. November 2007.
I would just like to say what a brilliant helpful website this is. So
simple and easy to follow. I thought this process was going to be painful
and hard to follow but it was so easy with the example letters etc.
Cathy, Mansfield. November 2007.
I
would like to thank you for the swiftness
and professionalism of our deed poll.
Wendy, Croydon. November 2007.
I would sincerely like to
thank all who helped make this process smooth and trouble free - it really
is a fantastic service and has more than exceeded my expectations. I will
wholeheartedly recommend your service in the future.
Ruth, Aberdeen. November 2007.
I
would like to thank you for the swiftness
and professionalism of our deed poll.
Wendy, Croydon. November 2007.
I
want to take this opportunity to congratulate you on a first class service
throughout.
Alan, London. November 2007.
We would like to say thank you for your wonderful and
speedy service. We changed my daughter's surname online this year, and
you quickly sent the printed form for her, and a witness, to sign. The
deed poll documents arrived, all sturdy originals with official seal,
identical to each other (we ordered a number of them) and they have been
used without problem on several occasions already. I would like to
recommend that people order multiple copies, I have copies and my daughter
has one in college halls of residence, though she has already lost one and
without the multiple copies I'd have had lots of problems and wasted time in
obtaining another one for her. We used the archive offer, and although
it costs extra I have the piece of mind that there is always an available
copy in the future. One thing I particularly liked, since my daughter
and I have such busy lives, is the fact that the whole process was done
without having to visit a solicitor - no appointments! The whole
process was simple, easy and I'd most definitely recommend you to anyone
wanting to change their name.
Thank you so much.
Hazel, Exeter. October 2007.
I have now received all my deed poll documents and my
certified copies of my daughter's deed poll. Your service has been
exceptionally good. Thank you very much.
Caroline, Redcar. October 2007.
Thanks
very much for your prompt reply, and thanks for the very good service you
provide.
Jamie, Bristol. October 2007.
I would like to say a very big thank
you for dealing so promptly and efficiently with my request to change my
son's surname. Your service is excellent and I would definitely
recommend you. Thanks so much.
Kathryn,
Bristol. October 2007.
I would just like to
say I have today received my change of name Deed Poll document, and my many
thanks for such a prompt and speedy service!
Dennis, Angthong, Thailand. September 2007.
I would just like to say the service
you give is outstanding. I have had a lot of useful information from
you regarding change of name and other family related questions I have
asked. I am so pleased with the helpful advice you have given me with
no fuss. Thanks again.
Carlene, Bridgend. September 2007.
I just want to say a big thanks. You guys have been
awesome and the service has been amazing. I can't believe I was
getting responses over the weekend and in the middle of the night for you
guys.
Claire, Decatur, USA. September 2007.
Fantastic
swift service! Makes a change in this day and age. Keep up the
great work.
Alan, Congleton.
August 2007.
Thanks for your help. The
documents arrived safely this morning. It's all been most efficient.
If ever the opportunity arises I will definitely be recommending your
services.
James, St.
Albans. August 2007.
Thank you for the most amazing
service. This was so easy to do. I was dreading it but I am now
running around shouting my new name out.
Maureen, Northfleet. July 2007.
I would
just like to say thank you so much. You were very efficient, and
helped me out a lot. I had absolutely no trouble changing my details
with the bank, and so on and passport was fine! I have recommended you
to other people, and it is such a shame that there are so many pirate
websites out there that offer a name change service but who are completely
false and rip you off. You guys were superb! Excellent price,
and brilliant service! Highly recommended, thank you again so much for
your help!
Leanne, Eastbourne. July 2007.
Thank you for being so efficient.
Brilliant service. I'm so relieved to have my old name back.
Thank you.
Val, Shipley. July 2007.
I would
just like to say a huge thank you and to let you know what such fantastic
service you really do provide. When I started looking into my
daughter's name change, I thought it was going to be a long drawn out affair
and confusing. However, I couldn't have been more wrong. As soon
as entered name change into the search engine and saw your website, which I
found informative and easy to use, I was over the moon. The
instructions were made very simple and clear and made it a real pleasure to
apply online. I received an e-mail to let me know my application had
been received and as soon as consent letter was received a deed poll in my
daughter's new name would be dispatched.

When I received the document, not only were we extremely happy that it had
been done so swiftly, the information pack, that again was so helpful and
very nicely presented, was again completely straight forward. We
returned once signed, to get our 2 legal copies we had ordered, just in case
anything happened to the original, was sent straight back. It has been
an absolute pleasure which is a very rare thing these days and we felt so
happy with such brilliant service we had to let you know.
Martine,
Billericay.
July 2007.
Thank you so much. I do
appreciate such a speedy response and the children will be over the moon.
Thank you for everything you have done. I am most impressed with the
service and efficiency you have shown me. Thanks for everything.
Jill, Orpington. July 2007.
I would like to thank you for a very
smooth and easy transaction. You have been most helpful and put my
mind at ease. I look forward to getting the deed poll tomorrow.
Once again thank you.
Lyndsey, Wantage. June 2007.
I just wanted to give some feedback.
Your website is incredibly well written and easy to understand. Given
the nature of the subject I thought that I may have reams of confusing
regulations to read but the way that the information is given is great and
really straightforward and the language used is very accessible too. I
think it's important to give feedback when something works well, not just
when it doesn't. Thank you!
Carly, London. June 2007.
May I say that I have found your
service to be extremely professional and excellent value for money.
Trish, Coventry. June 2007.
I just wanted to drop you a line to
commend you on an excellent service. It was straightforward and the
delivery time was exceptional. In all, a first class service.
Many thanks.
Danielle, Merthyr Tydfil. May 2007.
Thank you very much for your prompt
reply. Now I understand why the staff at UK Deed Poll Service are
always rated for their performance. Once again thanks.
Peter, Ferney Voltaire, France. May 2007.
Changing my name has been a deeply
personal and emotional journey for me because of distant family issues, and
also a deeply liberating feeling to me. I would like to thank you and
your staff for dealing with my name change in such a professional way.
Applying online on your website was so easy. The instructions, which
you despatched with my deed poll, were so straightforward and concise and
told me everything I needed to know, for once in my life! Paperwork
from a company that actually speaks English, an absolutely brilliant service
and I would have no problem recommending you. Many thanks from a very
happy person.
James, Plymouth. May 2007.
Just like to say what
a simple and helpful website you have.
Kingsley, Southampton. May 2007.
I'd like to say thank you for your
brilliant and prompt service (and your patience in light of the numerous
mistakes I made on a very simple form!). Your professionalism was
really appreciated. Many thanks.
Lilly, Edinburgh. May 2007.
I would just like to thank
you for your excellent professional service and your prompt replies to my
inquiries.
Russell, Bellingen, Australia. April 2007.
I've just received
the deed poll and the two legal copies I ordered. I would just like to say
that the process has been quick and painless and the service has been
friendly, efficient and professional.
Judith, Smallfield. April 2007.
I just wanted to thank you for the
excellent service I have received from you, along with the information on
how to proceed with letting every one know.
Jenny, Andover. March 2007.
I would like to thank you for your
excellent service regarding my deed poll application. I was very impressed
with the efficiency and speed with which you dealt with my application.
Phil, Stowmarket. March 2007.
Thank you for your prompt and
helpful response. I have today applied for a deed poll as per my question. I
am replying here because I am so impressed by the speed and level of your
response - I only wish other organisations would follow your excellent
example.
Paul, Hertford. February 2007.
Just wanted to say
thanks for the great service you provide. I had put off changing my name as
I thought it would be too complicated, but when I finally decided to do it
on your website you couldn’t have made it simpler. It was so
straightforward and I received my deed within a couple of days and had
absolutely no problem changing the name on my passport.
Jade, Manchester. January 2007.
Just wanted to say thank you very much for your help
and your very quick response. This is a very helpful service and its not
often these days you can say that about a company!
Stacey, Leicester. January 2007.
I would just like to thank you all for all your extremely helpful advice
with regard to the Passport Office and the issue of my son's passport.
Thankfully, they have now issued this due to the information I gave them in
respect to the change of name and parental responsibility. I would not
have had this information had it not been for you.
Your customer service skills are second to none and may I also add it makes a
refreshing change to speak to someone who actually knows what they are
talking about. Keep up the good work.
Pauline, London. December 2006.
Wow what a great service. I felt confident in your company and
your confirmation e-mail was great. Payment was easy too. Thanks
for your brilliant service. Yes, UK Deed Poll Service is poll position
for me! Corney I know, but hey, I'm Stevie thanks to all your staff.
Stevie, Wallsend. November 2006.
I just thought I'd send an email to say thank you very much for
processing my Deed Poll application so quickly. The information that
you send with the documents was so helpful with regard to who and how to
notify companies. The service you provide is excellent. You made
it so much easier for me than I'd expected and it was worth every penny!
Sara, Taunton. October 2006.
I have today received the original and legal copies of my deed
poll documentation. I would just like to say thank you and to commend
you on your efficient handling of this matter.
Valerie, Newton Abbot. October 2006.
Just wanted to say we have completed our name
change with you. The documents you supplied have been
accepted everywhere, passports included, with NO question. We are so
glad you have made it an easy transition. Lovely helpful staff on your
phones too. It’s nice not to be intimidated over such a personal
matter. The slight extra cost, compared to other internet sites, was
totally worth it for the hassle free completion and the list of people to
contact is invaluable. I have recommended you to some close friends.
Gill, Colchester. August 2006.
I would like to thank you all for a very effective and efficient service. I
have been very impressed with the way in which the process has been dealt
with throughout. Thank you.
Max, Peterborough. June 2006.
I would just like to express my thanks
for your fast and reliable service. My documents arrived this morning at
8:59, less than 24 hours after I made the application. The pack contains all
the information one could ever require, and the lady I spoke to on the
telephone yesterday could not have been more helpful. Once again, many
thanks.
Jain, Wilton. May 2006.
I would like to say thank you very much for the quick service
that I experienced when changing my name in October. I also telephoned
a couple of times to ask a few questions and you dealt with me fantastic!
I recommend the service to anyone! Very kind regards.
Daniel, London. April 2006.
I would just like to congratulate you and your staff on the service I
received recently. I found it easy and quick to do and when we
contacted you to pay for my name change my mother said she received a
exceptionally polite advisor and stated how easy and quick this was and that
it was nice to deal with people who are considerate and know the meaning of
good customer service and would not hesitate to recommend your service to
others. I have now received my documents and once again thank you and
your staff.
Stacey, Stockton-on-Tees. February 2006.
I am writing this e-mail to you to thank you all for a very fast and
efficient service to enable me to change my name. I was very pleased
with your helpfulness on the phone at all times and with the speed at which
it took to process the application. Once again thank you for all your
help and I will always remember your company should anyone else ever ask me
about changing their name.
Sean, Swanage. February 2006.
I am writing to say how pleased I was with your service. It was speedy
and efficient and I found your example letter notifying your change of name
and the "Who to advise" leaflet particularly helpful. I would like to say a
special thank you to your customer service adviser whom I rang several times
with inquiries. He was extremely polite and helpful and most of all,
reassuring. These are commendable qualities that are an asset to your
company and I have no reservations in recommending you to anyone else. Thank
you for everything.
Angel, Inverness. January 2006.
Please accept this card as a small token of my appreciation and gratitude
and that of my son. You have treated me with the utmost courtesy -
your staff were absolutely excellent and dealt with me with 100%
professionalism. I shall now most definitely recommend you without
without hesitation. I just cannot express my thanks and gratitude to
you all. Please also thank your kind receptionists. I wish your
organisation all good in the future.
Joanne, Portsmouth. December 2005.
Many thanks for your help and swift response to my query. I read through
some of your testimonials yesterday and can now see why people are impressed
with your service. Count me in as another satisfied customer.
Mike, Doncaster. November 2005.
I
telephoned your company last Friday for information regarding a deed of name
change. After speaking to a gentleman he informed me that if I hurried with
my application he could get it done by the close of day (it was 5.45pm!). I
typed as fast as two fingers would allow me and duly mailed it on! I
received my documents before 9am the following morning. I would just like to
thank you for the speed and politeness on how you dealt with my application!
Well done!
Mandy, London. July 2005.
Thank you so much for all you have done! We have been wanting to change our
names for years but were always put off by what seemed to be a complicated
procedure involving endless amount of paperwork, but which you have made so
very easy for us. We will certainly recommend the UK Deed Poll Service to
anyone wishing to change their name.
Keira and Family, Lochcarron. July 2005.
I would just like to write and say thank you for providing such an efficient
and comprehensive service.
Sally, Luton. June 2005.
While I am generally prepared to give praise where it's
due, I very rarely go the extent of sitting down and writing letters or
emails to express my pleasure with the various services I receive.
However, on this occasion, I felt it only right to write to express my
sincere thanks for the work you undertook to prepare my deedpoll document.

A Deed Poll is a big step for
anyone to take and I have to commend the ease with which you enabled me to
do so. You were the first
service I looked at and the ease with which I was able to use your website
led me to start the process without looking any further. Having submitted
my application, I then found I could have done so for less elsewhere. I
almost cancelled but, having started, I figured I would leave you to get
on with it. As the documents came through and the legal copies
were prepared, I realised that the other services I had seen elsewhere
would eventually have caused problems and that the professional documents
you prepared for me have been accepted without question.

I always think that this sort of feedback sounds really
cheesy and contrived, but I have to say that your work really is worth the
cost. I agree, it is not the cheapest of services but it is far from
excessive and considerably cheaper that going to a solicitor. While
it is unlikely that many people I know will change their name, I will,
should the need arise, be more than prepared to recommend your
organisation to anyone who chooses to do the same as I have. Once
again, please accept my sincere thanks for the services you have provided.
Adam, London. April 2005.
We thought we would write and thank you for your excellent and speedy
service when we used your company to create a deedpoll name change
recently. We found the guidance notes and information was really helpful and
therefore would not hesitate to recommend others to you. Your telephone
responses to our query calls were very polite and useful, so thank you once
again.
Dorothy and Danny, London. March 2005.
Just wanted to say thank you for an efficient service. Most impressed.
Liz, Malvern. February 2005.
I just wanted to say thank you for your very efficient service. I received
my original deed pole and legal copies today and have now begun sending out
the letters to change my name. Changing my name is been so much easier than
I thought thanks to your service, and I cannot believe how much it has
helped me put the past and the break-down of my marriage behind me. Thank
you so much.
Kelly, Wakefield. January 2005.
May I take this opportunity to thank the team at UK Deed Poll Service for
your great service. I shall definitely be recommending your services to my
family and friends.
Fatima, London. October 2004.
I
received my deed pole this morning and it is perfect. Thank you for such a
quick and efficient service.
Ingrid, Chelmsford. September 2004.
Many thanks for the update. I did not expect a reply so quickly. I am very
impressed.
Hayley, Luton. September 2004.
I
just wanted to thank you for your professional quality service. There were
several cheaper companies on the Internet so it was difficult to choose one,
but your company looked the most professional so I went with you. I am very
pleased with the quality of both the original deed polls and the legal
copies - they are much nicer than ones I had done at a solicitors in 1996! I
would recommend your company to others.
Sarah, Devon. May 2004.
Thank you so much for your help. I can't believe you replied to
quickly. I can only say that without people like you we would be lost. I
wish I could send you some flowers to say thank you as you have really
cheered me up and I can finally rest easy. Thank you.
Joanna, Glasgow. September 2004.
I
have now received my deedpole and legal copies, thank you very much for the
efficient service you gave.
Jean, Basingstoke. August 2004.
Thank you for your very quick reply. I have rung my local register office
and they have confirmed that I can re-register my daughter so she can have
her father's name on her birth certificate. I cannot tell you how pleased I
am to finally sort this out. Without your email, I would have carried on
thinking this was not possible. Thank you again for your very much
appreciated help.
Alison, Edinburgh. July 2004.
I
would like to say a big thank you to all for your kind help and prompt
service. Thank you.
Nina, Birmingham. April 2004.
I
just wanted to drop you quick line to say a huge thank you to all who dealt
with my application. I had to ring you a couple of times and on both
occasions the problems were handled very professionally and courteously.
Thank you all once more for the excellent jobs that you do.
Michelle, Plymouth. March 2004.
Many, many thanks for your excellent advice, guidance, etc regarding my
application. I hope you all get the recognition in your jobs that you all
clearly deserve.
Brian, Belfast. February 2004.
May I say how cool your website and application form is. I've never used
anything so easy before, and believe me, I've come across some real
humdingers that have really bent my brain. Full marks to your site.
Jacqueline, Halesowen. February 2004.
Deed poll received, excellent service, happy to recommend you.
David, Luton. January 2004.
I
have recommended your service to friends and family as it is so good. You
were so professional and that left me with confidence in the service which
was provided. So I made the choice to come back to your website despite
being able to purchase a name change for just £20 elsewhere on other
websites! I know that everything will be handled without fuss and in
accordance with the Law. So thank you again for making the process
completely stress-free!
Emma, Letchworth Garden City. December 2003.
I
am writing to say how grateful I am for the superior and professional way
you have recently dealt with my change of name by deed poll. The
quality of your work and methods of delivery are excellent and I am very
impressed.
Maureen, London. December 2003.
I just wanted to say again, and in writing, how much I appreciate your help
and support in my getting my Deed Poll; especially your understanding when
the postal service seemed to go AWOL for a week or two.
Jon, London. November 2003.
Just a quick note to say thank you very much. I received my children's deed
polls yesterday and they are over the moon, especially with the posh
folders. Thanks again.
Tracey, Blackpool. November 2003.
I
just wanted to tell you that your website is the easiest to understand and
the simplest to use that I have ever come across. Well done!
Roderick, Ramsgate. September 2003.
I
just wanted to write and congratulate the team that put your website
together. It is one of the most concise, clear and easy to use websites I
have ever used. It should be used as best practice for every other
organisation, and is an absolute credit to you. As a customer, it is
fantastic to sail through a website, get all the information you need, apply
online easily and not face all the usual frustrations and queries. Well done
and thank you!
Susie, Wilmslow. July 2003.
Thank you so much for your fast response and professional service.
Kyle, Nottingham. July 2003.
I have just had my daughter's name changed with your company. I wanted to
say how very pleased I am with your service, which was extremely hassle
free, straight forward, with an easy to use online application system.
It was also extremely quick! I am not often so impressed that I feel the
need to express it, but I am with your service, so therefore would recommend
you first hand. Thank you very much for making it so easy.
Diana, Shefford. May 2003.
I just wanted to write to say, what a fantastic service you have provided. I
have had no problems in getting my first passport. Thank you very much!
Emmie, Warton. March 2003.
Many thanks, your service is exceptional.
Peter, Illinois, USA. January 2003.
I
have very recently used your deed pole service to change my surname back to the one
that was used by my family up until 1839. I was most impressed with the
simplicity of your website and the very prompt and efficient service
offered. Quite frankly it was an absolute doddle to change my name and I am
most grateful to you.
Chris, St. Albans. September 2002.
Must just say - I've used a few websites in my time but for speed, clarity
and sheer confidence-inspiring ease of use, your website takes the gold
medal. Whoever designed it for you knows what they're at.
Lindsey, London. August 2002.
Many thanks for your assistance over the past couple of weeks, I am very
impressed with the service, and would recommend your services if the need
ever arose.
Armand, Cheltenham. August 2002.
Many thanks for your professional, efficient service. It's worth spending a
bit more on the process to receive such superior service. Many thanks.
Sue, Oldham. June 2002.
Thank you very much for your swift response. I also wish to express my
gratitude for your fast and efficient service and have already recommended
you to my cousin. Please pass on my thanks to your colleagues.
Tania, Sutton. May 2002.
Your website is a model of efficiency. Unladened with useless graphics, it
loads quickly and is extremely comprehensive. Whoever conceived the design
deserves much praise. Your printed literature and advice could not be more
clear or easier to follow.
Sanjay, Bushey. March 2002.
Many thanks for the prompt reply - yours isn't the cheapest service but it's
the one we'll be using when we change our names by deed poll.
Sarah, Liverpool. January 2002.
Testimonials received prior to 2002 have been
removed.
Last updated: 2 May 2008
Whilst every care has been taken in the compilation of the information
provided on this website, UK Deed Poll Service will not be held liable
or responsible for any loss, damage or other inconvenience caused as a
result of any inaccuracy or error within the pages of this website.
|
Copyright © UK Deed Poll Service, All Rights Reserved.
Reproduction of any part of this website's content is illegal without
our permission.
|
|